NORCAL Group claims closed from 2010 to 2017 were analyzed for emerging trends. The analysis uncovered increased frequency in claims involving chronic viral hepatitis. In the United States, viral hepatitis is most commonly caused by hepatitis A virus (HAV), hepatitis B virus (HBV) and hepatitis C virus (HCV).
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NORCAL Chronic Hepatitis Claims
CASE ONE
Hospital Failure to Communicate Positive HCV Results to the Patient’s Primary Care Physician
CASE TWO
Clinician Failure to Communicate Positive HCV Results to the Patient
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SPECIAL FEATURE
The Swiss Cheese Model of System Failure
CASE THREE
Failure to Follow up on a Hepatitis Panel Order Following Abnormal Liver Function Test Results
CASE FOUR
Failure to Monitor a Patient for Liver Cancer Who is Cured of HCV
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