The New Jersey Department of Banking and Insurance has provided guidance that policyholders experiencing financial hardship due to COVID-19 are to be allowed to elect a 90-day grace period to pay premiums. The first day of the extended grace period would be either April 1, 2020 or May 1, 2020. To ensure our policyholders had the support they needed during this difficult time, NORCAL suspended cancellations due to non-payment of premium until June 30, 2020, for active policies with invoices due on or after March 13, 2020, as previously communicated.
While NORCAL’s suspension of cancellations to June 30 automatically provided you with a 90-day grace period beginning April 1, 2020, we would like to make you aware of the option to elect an additional grace period that ends on July 30, 2020. If you choose to elect the additional grace period, please contact NORCAL Customer Service by June 22 to communicate your selection.
Additionally, we have established a 12-month payment plan for premiums deferred due to COVID-19. Please let your Customer Service representative know if you would like to exercise this option. Note that any regularly billed amounts due on or after the end of your grace period must be remitted by the invoice due date to avoid an interruption in policy coverage.
We understand that these continue to be difficult times for many. If you have any questions, or if we can help in any way, please contact us. Our Customer Service representatives are ready to help: 844.4NORCAL (844.466.7225) or email customerservice@norcal-group.com.
