As clinical experience grows, therapeutics and interventions develop, vaccines become available, and COVID-19 research results emerge, it can be difficult for healthcare professionals to stay up to speed. The resources collected on this page aim to inform and guide the management of liability risk within clinical practice, improve patient safety, and support healthcare professional well-being in this constantly evolving clinical, epidemiologic, and regulatory environment.
NORCAL Group Patient Safety and Risk Management Resources
- COVID-19 Vaccination: Risk Management Recommendations
Recommendations for COVID-19 vaccine administration, patient education and follow-up; and liability protections - Routine and Influenza Vaccination Compliance During the Pandemic
Patient safety recommendations, vaccination strategies and additional vaccination resource links - Telemedicine During the COVID-19 Pandemic
Patient safety and risk management recommendations with links to reimbursement resources and telemedicine informed consent forms - COVID-19 Informed Consent Issues
Recommendations for educating patients about the COVID-19 infection risks inherent in healthcare delivery with sample COVID-19 infection risk statements for informed consent forms
Scientific Advances, Clinical Tools, Guidelines, and Access to COVID-19 Experts
- CDC: Clinical Care Guidance for Healthcare Professionals about COVID-19
Links to CDC guidance on COVID-19 issues including therapeutic options for different patient populations, patients with underlying conditions, and patients being cared for in their homes - CDC: Clinician Call Center
A hotline with CDC clinicians standing by to answer questions about COVID-19, which can be reached by dialing 800-CDC-INFO (800-232-4636) and asking for the Clinician On-Call Center - CDC: Clinician Outreach and Communication Activity (COCA) COVID-19 Conference Calls/Webinars
Up-to-date information and guidance for healthcare professionals about COVID-19 preparedness and response, followed by Q&A with participants presented on a regular and ongoing basis by subject matter experts - Infectious Diseases Society of America (IDSA): COVID-19 Real-Time Learning Network
Curated, up-to-date data and guidance for healthcare professionals including vaccine development and distribution planning, disease manifestations and complications, therapeutics and interventions, diagnostics and distribution planning presented in original website content, links to outside resources, and Podcasts, Webinars and Clinician Calls - National Institutes of Health (NIH): COVID-19 Treatment Guidelines
Regularly updated guidelines with a stated mission of ensuring healthcare providers, patients, and policy experts have the most recent information regarding the optimal management of COVID-19 - American Medical Association (AMA): COVID-19 (2019 Novel Coronavirus) Resource Center for Physicians
Central hub for AMA COVID-19 resources for physicians, including webinars, press releases, and opportunities to share your story - Food and Drug Administration (FDA): Coronavirus Disease 2019 (COVID-19) Resources for Health Professionals
Links to FDA COVID-19 resources, including lists of products the FDA has authorized for emergency use, frequently asked questions about PPE, and specific information about COVID-19 FDA-approved medical products - Drug Enforcement Administration (DEA): COVID-19 Information Page
Answers to questions about controlled substances, including prescriptions, refills, and administration during the pandemic - National Library of Medicine: COVID-19
Links to National Library of Medicine COVID-19 literature, research, and data collections
Healthcare Professional Wellness
- American College of Physicians: COVID-19 Well-being Resources
Healthcare professional crisis and counselling resources and webinars, including the COVID-19: Practical Advice and Support from Internists on the Front Lines webinar - American College of Emergency Physicians: COVID-19 Physician Wellness
Healthcare professional crisis and counselling resources and webinars, including the COVID-19: Practical Advice and Support from Internists on the Front Lines webinar - Walter Reed Army Institute of Research: COVID-19 iCOVER-Med Rapid Peer Based Management of Acute Stress in Medical Teams
Protocol for managing acute stress in others on your medical team - Center for Health and Wellness: Heal the Healers Now
No-cost stress-reducing Transcendental Meditation® technique for medical providers during the COVID-19 pandemic - American Academy of Family Physicians: Grassroots Advocacy Tools for Responding to COVID-19
Guidance for communicating with state or federal representatives about what is happening in physician practices during the pandemic, which may alleviate some feelings of helplessness - American College of Emergency Physicians: Dining, Accommodation, Childcare discounts for Healthcare Workers
Links to healthcare professional service discounts being offered during the pandemic
